Frequently Asked Questions
DO WE NEED TO BRING SNORKEL GEAR FOR OUR CHARTER?
No, we will provide snorkeling gear including fins, masks, and vests. However, you are more than welcome to bring your own if that is your preference!
WHAT IS YOUR CANCELLATION POLICY?
Guests may cancel their tour up to 24 hours before the trip without penalization. However, cancellation within 24 hours from departure, Charters of the Sea will maintain the 20% deposit payment made at the time of booking.
WHAT HAPPENS IF THE WEATHER OR SEA CONDITIONS ARE NOT FAVORABLE?
Charters of the Sea is committed to providing the highest quality charter available. However, the safety of our guests is an absolute priority. Should the weather or sea conditions appear too rough for a safe trip, the charter will be cancelled. Charters of the Sea guarantees at least a minimum of 1 hour notice prior to the departure time of the trip if cancellation due to weather is necessary. This decision will be determined by the Captains' discretion. Guests will receive a full refund under these circumstances.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
Charters of the Sea proudly accepts cash, Mastercard, Visa and Discover cards.
"My family and I chartered Jersey Girl over our holiday and had an incredible time. It is a beautiful, fast, and fun boat captained by two awesome guys. Ryan and Pappie were professional captains, knowledgable about the island and the seas, and showed us a great time out on the water. We went to stingray city and the rum point sandbar -- they even stopped at an awesome snorkel spot on the way where we saw a rare spotted eagle ray, what a treat! I will definitely use Charters of the Sea again and will recommend this company to everyone. Thanks Charters of the Sea for an unforgettable day!"
- Katie, Nashville, TN
"I had 3 friends from the U.K. come over and we hired Jersey Girl for the day. It was the most amazing experience! The captains Pappie and Ryan were great with the Stingrays and so informative about Cayman and the sea! It was a real treat and a day me and my friends will never forget. Thank you Charters of the Sea! I'll be sure to tell everyone about you guys."-
- Michelle, South Hampton, UK